You can reach us anytime by emailing Sales@ShopDowntownDogs.com
Or you can call us, 813-250-DOGS (3647)
1631 W. Snow Circle
Tampa, Fl 33606
We happily accept Refunds/Exchanges within 7 days of purchase. Items must be in NEW condition, free of dog hair with original tags attached. For your pets health, we DO NOT allow returns or exchanges on BEDS, bowls, and carriers, these items are considered FINAL SALE.
Other FINAL SALE items include Silver Bones Pet Tags, or any other personalized or custom order item.